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Coaching the Professions

DSI: Dental Scene Investigation

The comprehensive dental evaluation, that is the hallmark of a thriving dental practice, has much in common with the investigative method that is demonstrated in the very popular, CSI TV series.

Let's look at the similarities:

Taking the time and attention to detail:

A comprehensive dental evaluation takes time. Much is learned by a relaxed pre-examination interview. You can think of yourself as a witness to your past dentistry, discussing your expectations and voicing any concerns that you may have. This information can be of tremendous help to your dentist, looking for the best way to help you address your concerns.

Your dentist will combine this (pre-clinical) information with a meticulous and thorough examination of the present condition of your entire oral condition. This evaluation involves much more than your teeth. A thorough examination involves the head and neck muscles, jaw joints along with gum tissues and supporting bone. All these areas hold clues that aid your dentist in predicting future problems. Specific head and neck muscles may sore or may asymmetrical in size. Your jaw joints may be not in harmony with your occlusion (bite) that may result in clicking, popping or grating that you may or may not be aware. The gum tissue and supporting bone may show signs of pocketing, recession or irregularities that may lead to more significant future problems. The teeth are like fingerprints that may show signs of wear, mobility or drifting that may lead to future continued breakdown. Think of your dentist as a type of detective that is gathering as much information as possible to insure that any dental recommendations will be appropriate to your specific dental needs.

Gathering the Evidence

The investigators of CSI gather as much information as possible from the scene so that they can analyze the information at a later time. Your dentist and their staff are similar in that they use x-ray and other imaging, photography, jaw measurements, and molds of your teeth to best insure that they may evaluate your present dental condition and develop recommendations. Also they can use this information to (re-enact) what has happened, is happening and what will happen to your dental health.


One of the greatest differences in a Pankey trained office and other dental experiences that you may have encountered is that the Pankey trained dentist will utilize all the information gathered to, in essence, (re-enact) how your dental condition came to it's present state. . In CSI they use all their evidence to re-enact the crime. Your dentist can not only re-enact what happened but can predictably create ways so that future problems will not develop. By the use of diagnostic study casts, ( the molds of your teeth) your dentist not only can analyze the cause and effect relationship of your dental condition, but can pre-perform future dentistry on your models to see what will work

Highly skilled team of professionals

One of the strongest correlations in the CSI- DSI analogy is the concept of a team of highly skilled individuals combining their talents to arrive at a solution. This is not limited to the dental staff that assists the dentist, but also a team of specialists that aid your dentist in creating an appropriate plan. You may be asked to visit a dental specialist for a more in depth analysis concerning implants, root canals or possibly orthodontics. Your dentist communicates with these specialists, combines and analyzes all the information to insure the best and most predictable result for your dental wants and needs.

Training and Technology

Is there any doubt that the television CSI team is highly trained in the latest in detective skills? Your dentist and staff have made a commitment to continual training in the areas of proven scientific dental diagnosis, dependable technology, and treatment techniques. As a Pankey trained dentist, you can be assured that this office will continue to keep abreast of future changes in dentistry to benefit, you, the patient.


It can be frustrating for a patient when the dentist does not have an immediate solution for their dental concerns. However, a premature treatment decision can result in poor long term results and possible over-treatment. When gathering and analyzing the (dental evidence), the dentist must be methodical and consider all the possible factors, both dentally related and personalized to the temperament, circumstances and objectives of the patient. Only when all these factors are considered, the appropriate treatment plan (solution) can be discussed. The CSI team is careful not to rush to judgment. Expect the same from your dental team.

Your DSI team is ready to assist you!

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